Award Winning Support
As technology advances, so has our support and the systems we use. Our award winning SolidWorks Application Engineers use GoToAssist support software to securely connect to your workstation. Show our engineers exactly your issue and we will instantly be able to tackle the problem.
Secure Customer Portal
Our customers are given access through their SolidWorks licence key to our secure portal. This portal provides a wealth of content for users who are both new to any of the SolidWorks tools and for experienced users who want to develop advanced skills and learn new functionality. This resource is a great starting point for new starters to your business to quickly skill up and enhance their training.
Remote access to your computer
Our support engineers use the latest internet technology to provide real-time desktop sharing software. This technology is now used in the majority of our support calls an it allows an engineer to share your screen, take control of your keyboard and mouse whilst talking you through an answer to your questions… virtually sitting next to you and talking you through the solution.
Bring vibrance to your site by setting color & transparency with our color overlays options. Simple, fast & stylish.